We've rebuilt the chat widget from the ground up with a focus on performance, reliability, and developer experience.

New Installation Method

<script src="https://static-widget-v1.usegately.com/gately-widget.iife.js" defer></script>
<gately-chat-widget project-id="your-project-id"></gately-chat-widget>

Key Improvements

  • 40% smaller bundle size with optimized React build
  • Deferred loading — never blocks page rendering
  • Global CDN delivery from static-widget-v1.usegately.com
  • Automatic Help Center injection — configure once, works everywhere
  • AI answers powered by your own Help Center content

← All updates Try it free

More New updates

[New January 12, 2026

**Help Center 2.0 — Major Update**

A complete overhaul of the Help Center with AI-powered features, custom domains, and a beautiful new UI.](/content/changelog/helpcenter-v2/index.html) [New November 26, 2025

**Task Management Update**

Major improvements to Task Management with a cleaner interface and smoother experience across Board and Calendar views.](/content/changelog/task-management-update/index.html) [New November 25, 2025

**Authenticated Forms**

Require users to log in before accessing or submitting a form.](/content/changelog/authenticated-forms/index.html)

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