A help center that answers itself
Give your members instant AI-powered answers from your own docs — no support tickets, no waiting.
Everything your members need
AI-Powered Search
Instant answers from your docs
Article Editor
Rich markdown with custom blocks
Category Management
Organize content your way
Custom Branding
Match your site's look and feel
Search Analytics
See what members ask most
Embeddable Widget
Add help anywhere on your site
Set up in minutes
Write and publish articles with the built-in editor
AI reads your docs and answers member questions instantly
Apply your brand colors, logo, and custom domain
See which questions go unanswered and fill the gaps
Embed the help widget anywhere on your Gately site
Embed AI support anywhere
Drop a single script tag on any site and your members get instant AI-powered answers — no redirect, no new tab.
<script
src="https://cdn.usegately.com/widget.js"
data-project="your-project-id"
defer
></script>
One line of code
Paste a script tag — works on any HTML page, Webflow, WordPress, or custom site.
Fully customizable
Match your brand colors, position, and trigger behavior without touching the source.
AI-powered answers
Pulls answers from your help center articles in real time — always up to date.
Conversation analytics
See what your users ask most and identify gaps in your documentation.
Sync any repo
Connect a public or private GitHub repo and Gately indexes your markdown, MDX, and docs files automatically.
Auto-updates on push
Every time you push to your repo, your help center stays in sync — no manual imports.
AI learns from code
The AI assistant can reference your README, changelogs, and API docs to answer technical questions.
Your codebase is your docs
Connect your GitHub repo and Gately automatically syncs your markdown files into a searchable, AI-powered help center.
your-org / your-repo ● synced
docs/getting-started.md indexed
docs/api-reference.md indexed
Answers, not just links
Members type a question and get a direct AI-generated answer from your docs — no scrolling, no guessing.
How do I reset my password?
Go to Settings → Security and click Reset password. You'll receive an email within 2 minutes.
Semantic understanding
Finds the right answer even when the exact words don't match — understands intent, not just keywords.
Cites your sources
Every AI answer links back to the article it came from so members can read the full context.
Always up to date
Answers update automatically as you publish or edit articles — no retraining required.
Multilingual
Members can ask in any language and get answers from your English docs, translated on the fly.
Your brand, your portal
A fully branded self-serve portal your members actually want to use. Customize every pixel without writing a line of CSS.
Know what your members need
Search analytics, article feedback, and support tickets — all in one place.
Search Analytics
See every query your members search. Spot unanswered questions and fill content gaps before they become support tickets.
Article Feedback
Members rate every article as helpful or not. Low-rated articles surface automatically so you know exactly what to improve.
Support Tickets
When AI can't answer, members submit a ticket directly from the help center. Manage and reply from your Gately inbox.
Ready to launch your help center?
Give your members instant answers and reduce support load — all built into Gately.