# A help center that answers itself

Give your members instant AI-powered answers from your own docs — no support tickets, no waiting.

## Everything your members need

### AI-Powered Search
Instant answers from your docs

### Article Editor
Rich markdown with custom blocks

### Category Management
Organize content your way

### Custom Branding
Match your site's look and feel

### Search Analytics
See what members ask most

### Embeddable Widget
Add help anywhere on your site

## Set up in minutes

Write and publish articles with the built-in editor

### AI reads your docs and answers member questions instantly
### Apply your brand colors, logo, and custom domain
### See which questions go unanswered and fill the gaps
### Embed the help widget anywhere on your Gately site

## Embed AI support anywhere

Drop a single script tag on any site and your members get instant AI-powered answers — no redirect, no new tab.

```html
<script
  src="https://cdn.usegately.com/widget.js"
  data-project="your-project-id"
  defer
></script>
```

One line of code

Paste a script tag — works on any HTML page, Webflow, WordPress, or custom site.

### Fully customizable
Match your brand colors, position, and trigger behavior without touching the source.

### AI-powered answers
Pulls answers from your help center articles in real time — always up to date.

### Conversation analytics
See what your users ask most and identify gaps in your documentation.

### Sync any repo
Connect a public or private GitHub repo and Gately indexes your markdown, MDX, and docs files automatically.

### Auto-updates on push
Every time you push to your repo, your help center stays in sync — no manual imports.

### AI learns from code
The AI assistant can reference your README, changelogs, and API docs to answer technical questions.

## Your codebase is your docs

Connect your GitHub repo and Gately automatically syncs your markdown files into a searchable, AI-powered help center.

your-org / your-repo ● synced

docs/getting-started.md indexed

docs/api-reference.md indexed

[README.md indexed](https://app.usegately.com/)

## Answers, not just links

Members type a question and get a direct AI-generated answer from your docs — no scrolling, no guessing.

### How do I reset my password?
Go to **Settings → Security** and click **Reset password**. You'll receive an email within 2 minutes.

### Semantic understanding
Finds the right answer even when the exact words don't match — understands intent, not just keywords.

### Cites your sources
Every AI answer links back to the article it came from so members can read the full context.

### Always up to date
Answers update automatically as you publish or edit articles — no retraining required.

### Multilingual
Members can ask in any language and get answers from your English docs, translated on the fly.

## Your brand, your portal

A fully branded self-serve portal your members actually want to use. Customize every pixel without writing a line of CSS.

### Know what your members need

Search analytics, article feedback, and support tickets — all in one place.

#### Search Analytics
See every query your members search. Spot unanswered questions and fill content gaps before they become support tickets.

#### Article Feedback
Members rate every article as helpful or not. Low-rated articles surface automatically so you know exactly what to improve.

#### Support Tickets
When AI can't answer, members submit a ticket directly from the help center. Manage and reply from your Gately inbox.

## Ready to launch your help center?

Give your members instant answers and reduce support load — all built into Gately.