Terms of Service

Last updated: March 2026

Please read these Terms of Service carefully before using Gately. These terms govern your access to and use of our platform and services.

1. Acceptance of Terms

By accessing or using Gately ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. These terms apply to all visitors, users, and project owners who access or use the Service.

2. Description of Service

Gately is a membership platform that allows project owners to gate content, manage members, collect payments, send emails, and automate workflows. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3. Accounts and Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised use of your account.

4. Acceptable Use

You agree not to use the Service to: (a) violate any applicable law or regulation; (b) infringe the intellectual property rights of others; (c) transmit spam, malware, or harmful content; (d) attempt to gain unauthorised access to any part of the Service or its infrastructure; (e) engage in any activity that disrupts or interferes with the Service.

5. Payments and Billing

Paid plans are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in our refund policy. We use Stripe to process payments. By providing payment information, you authorise us to charge your payment method for all applicable fees.

6. Member Data

As a project owner, you are the data controller for your members' personal data collected through Gately. You are responsible for ensuring you have a lawful basis for processing that data and for maintaining your own privacy policy with your members. Gately acts as a data processor on your behalf.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Gately and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of any content you create or upload through the Service.

8. Termination

We may suspend or terminate your account at any time for violation of these terms. You may cancel your account at any time from your dashboard settings. Upon termination, your right to use the Service ceases immediately. We may retain certain data as required by law or for legitimate business purposes.

9. Limitation of Liability

To the maximum extent permitted by law, Gately shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability to you for any claim shall not exceed the amount you paid us in the twelve months preceding the claim.

10. Changes to Terms

We reserve the right to update these Terms at any time. We will notify you of material changes via email or a prominent notice on the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts.

12. Contact

If you have any questions about these Terms, please contact us at legal@usegately.com.