# Automate your membership, without writing code

Connect triggers to actions in a visual builder. When a member signs up, a payment succeeds, or a form is submitted — Gately handles what happens next.

[Start automating](https://app.usegately.com/) [See examples](/content/workflows#use-cases/index.html)

## Triggers

### Start a workflow when anything happens

Every meaningful event in your membership fires a trigger. Pick one and chain your actions.

#### Trigger

**Member Signup**  
`member.signup`

#### Action

**Send welcome email**  
`email.send · {{member.email}}`

**Fire a workflow the moment someone joins.** Send a welcome email, add them to your CRM, and tag them — automatically.

#### Trigger

**Payment Succeeded**  
`stripe.payment_succeeded`

#### Action

**Email receipt**  
`email.send · {{stripe.customer_email}}`

**Every successful payment kicks off a chain.** Email a receipt, open an onboarding ticket, and ping your team on Slack.

#### Trigger

**Ticket Created**  
`helpdesk.ticket_created`

#### Action

**AI classify ticket**  
`ai.classify`

**When a support ticket lands, classify it with AI and send an instant acknowledgement — so no member feels ignored.**

## Visual Builder

### Build automations on a live canvas

Pick a trigger, chain your actions, add conditions — and save. No YAML, no code, no DevOps. Just a clean canvas that does exactly what you configure.

### Drag, drop, connect

Build workflows on a live node canvas. Drag triggers and actions into place, connect them with a click, and reorder steps without losing your config.

### Use cases

## Workflows your members will never see — but always feel

**Welcome new members automatically**  
When someone signs up → send a welcome email → add them to your CRM → tag them as 'new-member'. All without lifting a finger.

**Automate payment confirmations**  
When a Stripe payment succeeds → email a receipt → create a helpdesk ticket for onboarding → notify your team on Slack.

**Follow up on form submissions**  
When a lead fills out a form → add them to your CRM → send a personalised follow-up email → assign a tag based on their answers.

**Win back cancelled subscribers**  
When a subscription is cancelled → wait 1 day → send a win-back email → notify your team to follow up personally.

**Auto-triage support tickets**  
When a ticket is created → classify it with AI → assign a tag → send an acknowledgement email to the member.

**Announce new help articles**  
When an article is published → send an email to relevant members → post to Slack → trigger a webhook to update your external docs.

## Your first workflow takes five minutes

Pick a trigger, add your actions, hit save. Gately handles the rest.

[Get started free](https://app.usegately.com/) [See examples →](/content/workflows#use-cases/index.html)